360-Day Guarantee

Updated: August 27, 2025

360-Day Guarantee – Your Satisfaction is Our Priority

At StrengthXPhysiotherapy, we are committed to providing high-quality products that support your health, fitness, and well-being. To ensure you have complete peace of mind with your purchase, we offer a 360-Day Guarantee on all our products.

What Does Our 360-Day Guarantee Cover?

We guarantee that our products will be free from defects in material and workmanship for 360 days from the date of purchase, provided they are used under normal conditions. If your product experiences any defects due to a manufacturing fault or material issue during this period, we will quickly work to resolve it.

Our Promise to You:

No-Risk Purchase: If your product is defective due to a fault in manufacturing or material, you can contact us within 360 days of your purchase for a free replacement or refund.
High-Quality Materials: Our products are crafted using the best materials, and we stand behind the quality of every item.
Excellent Customer Service: Our team is available to help with any questions or concerns you might have regarding your purchase.

How to Request a Return or Replacement:

Contact Us: Send us an email at support@strengthxphysiotherapy.com or use our contact form with details of the issue.
Provide Proof of Purchase: Please provide your order number and any relevant photos or details about the issue.
Review & Resolution: We’ll assess the situation, and if the product was used under normal conditions and is defective due to manufacturing or material fault, we’ll either send a replacement or process a refund based on your preference.

Conditions of the Guarantee:

This guarantee applies to products that have been used as intended and under normal conditions. If the product is defective due to manufacturing or material fault, we will resolve it within the 360-days period.
The guarantee does not cover damage resulting from misuse, accidents, unauthorized repairs, or alterations made by the customer.
In the case of a replacement, we’ll send a new item at no extra charge.

Why Choose StrengthXPhysiotherapy?

Commitment to Quality: We carefully select each product to meet the highest standards of quality and reliability.
Customer-Centric Approach: Your satisfaction is our priority. We’re always ready to assist you.
Fast, Reliable Shipping: We ensure your products arrive quickly and safely.

If you have any questions or need assistance, don’t hesitate to get in touch with our customer service team at support@strengthxphysiotherapy.com. We’re happy to help!