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Products sold on this site are not intended to diagnose, treat, cure, or prevent any disease. Information on this product page is for general informational purposes only and is not a substitute for professional medical advice.

High Quality Reusable Ice Pack with Elastic Strap for Cold Hot Therapy, Pain Relief for Sport Injuries, Knee, Back, Shoulder, Arm, Ankle, Wrist, First Aid Heating and Cooling Compress

Key Features:

Product Type: Reusable Ice Pack with Elastic Strap, suitable for both cold and hot therapy applications.
Material: Made from durable PE material with a soft cloth cover for gentle contact and comfortable use.
Capacity: 340ml size provides effective coverage for pain relief on multiple body areas.
Usage: Use as a cold compress by freezing up to 60 minutes or as a hot compress by heating in a microwave or boiling water.

Functionality:

Cold Therapy: Provides quick relief for headaches, fevers, and sports injuries. Perfect for treating sprains, swelling, fatigue, and minor burns.
Hot Therapy: Relieves joint pain, muscle soreness, menstrual cramps, and stiffness in the cervical spine or stomach area.
Versatile Use: Ideal for home, clinical, school, or sports environments, offering reliable first aid for injuries and recovery needs.

Special Features:

Comfortable Design: Elastic strap allows secure and adjustable placement on knees, shoulders, wrists, back, arms, or ankles for targeted relief.
Fast Acting: Quick cooling and heating properties deliver immediate pain relief where you need it most.
User-Friendly: Easy to use, store, and maintain — freeze or heat as required for effective therapeutic treatment.

Package Includes:

1 x Reusable Ice Pack with Elastic Strap

Instructions:
For cold therapy, freeze the ice pack for at least 18–20 hours before use. For hot therapy, microwave for approximately 2 minutes or place in hot water until the desired temperature is reached. Always wrap the pack in a towel before applying directly to the skin to prevent burns or frostbite.

Overview:
The High Quality Reusable Ice Pack with Elastic Strap offers reliable hot and cold therapy for effective pain management and injury recovery. Designed for flexibility and comfort, it conforms to different body parts such as the knee, shoulder, wrist, or ankle. Whether used for sports injuries, joint pain, or muscle fatigue, its durable build and fast-acting temperature retention provide soothing relief anytime, anywhere. A must-have for athletes, home use, and first aid kits, this versatile therapy pack ensures comfort, convenience, and quick recovery support.

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Ex: Shipping and return policies, size guides, and other common questions.

This policy defines the timeframe for initiating a return and supplements our Returns & Refunds Policy. For any inconsistencies, the Returns & Refunds Policy and applicable consumer laws take precedence.

Return Window

Returns must be initiated within 90 calendar days from the delivery date recorded by the carrier.
For split shipments, the 90-day window applies to each parcel separately.
For pre-orders/back-orders, the window starts from the actual delivery date, not the purchase date.

How to Initiate a Return

Email support@strengthxphysiotherapy.com with:
- Order number
- Item(s) to return
- Reason for return
You will receive a Return Merchandise Authorization (RMA) with instructions, the correct return address, and a dispatch-by date.
Do not return items before receiving your RMA, as unauthorized returns may be delayed or refused.

Eligibility & Condition Requirements

Items should be returned to the condition received, including all accessories, manuals, inserts, and original packaging, unless the return concerns a defective or damaged item.
Any product-specific exclusions or hygiene/safety seals are described in our Returns & Refunds Policy and product pages.

Exchanges & Replacements

Where stock permits, you may request an exchange (e.g., size, colour, model) or a like-for-like replacement for defective or damaged items.
Exchange procedures follow the same RMA process and timelines as returns.

Shipping Costs, Refunds, and Timelines

Responsibility for return shipping costs, restocking fees, refund methods, and processing timelines is governed by our Returns & Refunds Policy.
The 90-Day Return Window Policy only governs timing. Practical details will be included in your RMA email.

After the 90-Day Window

Returns initiated after 90 days may be declined.
Products with issues beyond this period may still be eligible under statutory consumer protections or manufacturer warranties.

Fair Use & Abuse

Returns may be limited or refused in cases of policy misuse, e.g., excessive wear inconsistent with normal use, repeated “trial” returns, or items returned without authorization, in accordance with applicable law.

Your Statutory Rights

This policy does not limit any non-waivable consumer rights under local laws.

Contact Information:

Store Name: StrengthXPhysiotherapy
Address: StrengthXPhysiotherapy, Mandartola, Maheshpur, Habaspur – 7340, Jhenaidah, Bangladesh
Email: support@strengthxphysiotherapy.com
Phone: +1 917 352 8402
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (EST/EDT)
Response Time: We aim to respond within 1–2 business days.