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Premium Heating Neck Traction Collar – Adjustable Cervical Support with USB Hot Compress for Pain Relief & Spine Alignment

Key Features:

Adjustable Heating Levels: Features three temperature settings (45°C, 55°C, 65°C) for targeted heat therapy, helping to relax muscles, improve circulation, and ease cervical pain.
Ergonomic Design: Contoured to fit the natural curve of the neck, providing gentle support without pressure, suitable for different neck shapes and daily comfort.
USB-Powered Operation: Convenient 5V/2A USB power supply allows versatile use with a computer, power bank, or USB adapter—ideal for home, office, or travel.

Functionality:

Effective Cervical Traction: Offers five adjustable traction levels for precise neck stretching and spinal decompression, reducing tension and improving alignment.
Comprehensive Support: Relieves discomfort from conditions such as cervical lordosis, stenosis, and stiffness caused by poor posture or long sitting periods.
Easy Operation: Simple control panel lets users easily switch between temperature and traction modes for a tailored massage experience.

Special Features:

Premium Materials: Made from breathable cotton-woven fabric and sturdy PP plastic for durability and comfort during prolonged use.
Memory Foam Padding: Soft, high-density foam provides a cushioned feel while maintaining neck support and proper positioning.
Lightweight & Portable: Compact design ensures ease of use and transport, offering effective pain relief anywhere you go.

Package Includes:

1 × Heating Neck Traction Collar
1 × USB Charging Cable
1 × User Manual

Instructions:
Connect the USB cable to a compatible power source. Adjust the heat and traction levels to your preferred settings, then place the collar securely around your neck. Use for 10–20 minutes per session to relieve stiffness and support cervical alignment.

Overview:
The Premium Heating Neck Traction Collar combines soothing heat therapy with adjustable cervical traction to deliver effective neck pain relief and spinal support. Its ergonomic design, memory foam comfort, and customizable heat levels make it ideal for relieving stiffness, improving posture, and promoting overall relaxation. USB-powered and portable, this cervical massager offers professional-grade therapy for daily use at home, in the office, or while traveling.

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Ex: Shipping and return policies, size guides, and other common questions.

This policy defines the timeframe for initiating a return and supplements our Returns & Refunds Policy. For any inconsistencies, the Returns & Refunds Policy and applicable consumer laws take precedence.

Return Window

Returns must be initiated within 90 calendar days from the delivery date recorded by the carrier.
For split shipments, the 90-day window applies to each parcel separately.
For pre-orders/back-orders, the window starts from the actual delivery date, not the purchase date.

How to Initiate a Return

Email support@strengthxphysiotherapy.com with:
- Order number
- Item(s) to return
- Reason for return
You will receive a Return Merchandise Authorization (RMA) with instructions, the correct return address, and a dispatch-by date.
Do not return items before receiving your RMA, as unauthorized returns may be delayed or refused.

Eligibility & Condition Requirements

Items should be returned to the condition received, including all accessories, manuals, inserts, and original packaging, unless the return concerns a defective or damaged item.
Any product-specific exclusions or hygiene/safety seals are described in our Returns & Refunds Policy and product pages.

Exchanges & Replacements

Where stock permits, you may request an exchange (e.g., size, colour, model) or a like-for-like replacement for defective or damaged items.
Exchange procedures follow the same RMA process and timelines as returns.

Shipping Costs, Refunds, and Timelines

Responsibility for return shipping costs, restocking fees, refund methods, and processing timelines is governed by our Returns & Refunds Policy.
The 90-Day Return Window Policy only governs timing. Practical details will be included in your RMA email.

After the 90-Day Window

Returns initiated after 90 days may be declined.
Products with issues beyond this period may still be eligible under statutory consumer protections or manufacturer warranties.

Fair Use & Abuse

Returns may be limited or refused in cases of policy misuse, e.g., excessive wear inconsistent with normal use, repeated “trial” returns, or items returned without authorization, in accordance with applicable law.

Your Statutory Rights

This policy does not limit any non-waivable consumer rights under local laws.

Contact Information:

Store Name: StrengthXPhysiotherapy
Address: StrengthXPhysiotherapy, Mandartola, Maheshpur, Habaspur – 7340, Jhenaidah, Bangladesh
Email: support@strengthxphysiotherapy.com
Phone: +1 917 352 8402
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (EST/EDT)
Response Time: We aim to respond within 1–2 business days.